Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase. Please review our policy below before placing an order.

Returns
We accept returns within 14 days of delivery. To be eligible, items must be unused, in original condition, and in the original packaging.

To start a return, contact us at casadekits@gmail.com with your order number and reason for return.

Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost returns.

Restocking Fee
All approved returns may be subject to a 10–15% restocking fee.

Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be issued to your original payment method. Please allow a few business days for the refund to process.

Non-Returnable Items
Certain items are not eligible for return:
- Custom or requested jerseys (sourced on demand)
- Final sale items
- Worn or used items

Exchanges

We offer size exchanges for eligible items within 14 days of delivery.

To qualify, items must be unused, in original condition, and in original packaging.

Customers are responsible for return shipping costs. Once the original item is received and inspected, we will ship out the replacement item.

Exchanges are subject to product availability. If the requested size is not available, a refund or store credit may be issued instead.

Custom or requested jerseys (sourced on demand) are not eligible for exchanges.

Order Issues
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we will resolve the issue.

Cancellations
Orders cannot be canceled once they have been processed.

Contact
For any questions regarding returns or refunds, contact us at:
casadekits@gmail.com